Returns & Exchanges

At withSimplicity, we want you to love your clean beauty routine. If a product isn't the right fit for your skin, we offer returns or exchanges on most items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal or email our support team with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all glass bottles and delicate containers are well-protected for transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.