Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
What makes withSimplicity products 'clean'?
We strictly avoid synthetic fragrances, parabens, and sulfates. Every product is formulated with plant-based ingredients and mineral pigments to ensure safety for even the most sensitive skin.
Are your products cruelty-free and vegan?
Yes, we are 100% cruelty-free and never test on animals. The majority of our collection is vegan, and we clearly label any items that contain ethically sourced beeswax.
How long does shipping take?
Orders are typically processed within 1-3 business days. Once shipped, standard delivery within the United States usually takes 3-7 business days depending on your location.
What is your return policy?
We want you to love your glow. If you are not satisfied with a product, you can return it within 30 days of purchase for a full refund or store credit, minus shipping costs.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring clean beauty to more countries in the near future.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.